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  • Empowering Clinics, Enhancing Care

MSK Software

Clinic enhancing technology that plugs into Cliniko

Supercharge your Cliniko workflow with a mobile booking app, advanced performance stats, staff review workflow, document compliance, holiday absence and absence management, staff commission system and (soon) AI appointment notes and plans. Built for real clinic managers facing the same issues as you,  for real results.

Try it Free for 30 Days
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  • Requires an active Cliniko account.
  • Why Choose Us

Why clinics choose MSK

Cliniko is an excellent diary management system. MSK software fills all the gaps around it—automating routine admin, presenting and analysing your data in practical and useful ways, and helping patients to connect with you, making clinicians lives easier and giving principals more time whilst acheiving more to make your clnic amazing.

  • Less admin, more impact — managers get and clinicians the tools they need to excell.
  • From numbers to action — live KPIs, trends, leaderboards, monthly AI summaries with practical help and advice.
  • Confident compliance — automated tracking and prompts keep your clinic legal and audit-ready.
Explore Solutions

MyAppointmentPal – Booking App

24/7 self-service booking via iOS/Android.

  • Fewer calls
  • Fewer DNAs

KPI Reporting

Live dashboards, trends, benchmarks.
  • Spot issues early
  • See progress

Review System

AI-assisted, coaching-friendly reviews.
  • Recorded & summarised
  • Goal tracking

Compliance Tracker

Auto-track certificates, insurance documents and contracts; be audit-ready and fully compliant.

  • Staff prompts
  • Manager alerts

Holiday & Absence Manager

Smart approvals; sickness workflows.

  • Notify patients
  • Reschedule offers

Commission System

Align rewards with results.

  • Rule builder
  • Payroll exports

AI Notes & Plans (Coming soon)

Instant, editable documentation.
  • Save hours
  • Improve compliance
  • Solutions

Solutions that Extend & Enhance Cliniko

MyAppointmentPal — Booking App

  • Promise: Empower patients. Reduce calls. Fill the diary.
  • Problem it solves: Web-only booking leads to phone traffic, after-hours changes and no-shows.
  • How it works with Cliniko: Connect via API; branded app on iOS/Android; one-time registration then no repeated logins; invoice requests in-app.
  • Key features: 24/7 booking/rescheduling/cancellation; App Store/Google Play; OAuth2; integrates with Stripe/QuickBooks in the wider suite.
  • Outcome: Fewer calls, fewer DNAs, happier patients.
Try MyAppointmentPal Free

KPI Reporting (for Cliniko) + Review System

  • Promise: From numbers to momentum.
  • KPI highlights: Real-time dashboards; time-series trends; benchmarking (industry/clinic/individual); financial views for profitable services and overspend.
  • Review highlights: AI-assisted agendas; record + transcribe; instant summaries for principal and practitioner; KPI & skills goals tracked and compared at next review.
  • Outcome: Clear priorities, motivated teams, earlier interventions.
Start KPI & Reviews Free

Compliance Tracker

  • Promise: Audit-ready without spreadsheets.
  • What it does: Tracks certificate/policy expiries; prompts responsible staff to upload updates; alerts principals to gaps. Works with Cliniko or standalone.
  • Outcome: Peace of mind for inspections, insurers and patients.
Try Compliance Free

Holiday & Absence Manager

  • Promise: Keep care flowing when plans change.
  • What it does: Smart approvals enforce coverage rules. Sickness workflow auto-notifies affected patients and offers alternative times; unopened messages flagged for follow-up. Accurate entitlement tracking; payroll notifications for unpaid leave.
  • Outcome: Less disruption; better patient experience; fewer manual fixes.
Try Absence Manager Free
  • Proof & Results

Results that matter in busy clinics

  • Patient retention up by ~25%
  • PVA up by ~15% in three months
  • Staff reviews reduced from 4+ hours to under 90 minutes
  • Principals report feeling more in control and less stressed
Performance clarity
Trend and leaderboard views pinpoint systemic and individual issues early.
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Happier teams

Coaching-style reviews boost motivation, accountability, and goal progress.

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Smoother ops
Compliance renewals and absence notifications just happen.
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See Pricing & Early Access
  • Pricing & Early Access

Simple, transparent, fair
with early-access options
Requires an active Cliniko account.

Register your interest

Launch status

  • Public launch: available from February 2026
  • Now: Beta testing in real-world clinics
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Actions

  • Enter your email to be notified at launch
  • Apply now (eligibility check + provisioning)
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Pricing

  • Affordable pricing options for clinics of all sizes
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Trial & billing

  • 30-day free trial: starts from beta activation (beta) or from purchase (public launch)
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Modules in beta

  • AI Treatment Notes & Plans — join the waitlist during registration.
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How do you connect to Cliniko?
Secure API key added in your MSK account.
Yes
No, cloud-hosted.
ISO/IEC 27001 & 27701 alignment, GDPR-aware design, AWS multi-AZ.
  • Who We Are

About, Trust & Security

Built by clinic owners, for clinic owners

Founded by Jonathan Boxall (enterprise IT → osteopath → multi-clinic principal). MSK was created inside real clinics to extend Cliniko with the tools teams actually need.

Built by clinic owners, for clinic owners

Founded by Jonathan Boxall (enterprise IT → osteopath → multi-clinic principal). MSK was created inside real clinics to extend Cliniko with the tools teams actually need.

Mission & values

Multiply a principal’s ability to run a profitable, happy clinic with motivated clinicians and satisfied patients. Design for clarity, simplicity and reliability.

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