About Us
Built by clinic owners for clinic owners
MSK Software was born inside real MSK clinics, shaped by people who understand the pressures of running a practice day after day. Founded by Jonathan Boxall – enterprise IT leader turned osteopath and multi‑clinic principal – MSK extends your diary management system with practical, focused tools that teams genuinely rely on.
Everything we build is grounded in lived experience, not theory. The aim is simple: remove friction, save time and help clinicians stay centred on delivering outstanding patient care.
- Commitment To Empowerment
Our Mission and Values
Our mission is to multiply a principal’s ability to run a happy, profitable clinic with motivated clinicians and patients who feel supported throughout their journey.
We design for clarity, simplicity and reliability so busy teams get value from day one. Every feature is shaped around making clinic life smoother: less admin and more momentum. We are committed to creating tools that empower people, lift performance and give clinics the confidence that they are moving in the right direction.
- Strong Protection
Security and reliability
Your clinic data deserves enterprise‑grade protection. MSK operates in alignment with ISO/IEC 27001 and 27701, using GDPR‑aware design at every stage.
Our infrastructure is hosted on AWS with multi‑AZ architecture, autoscaling containers and blue‑green deployments to ensure updates roll out safely while services stay available. We maintain point‑in‑time recovery, proactive monitoring and rapid incident response, working to uptime targets of 99.9–99.95 percent so your team has a system it can trust.
- Evolving With You
Our plans for the future
MSK Software is focused on delivering easy-to-use tools that support every suitable part of clinic management. Several innovations once on our roadmap are now live, including AI-guided clinic management and AI-assisted clinical note taking with instant patient plan generation, giving teams powerful support in their day-to-day work.
Our ongoing development pipeline includes:
- Support for block bookings, patient memberships and vouchers
- Deeper finance integrations with Xero and Sage
- Task and resource management
- Recruitment support
Everything we create is continuously refined through real clinic feedback. As your needs evolve, MSK evolves with you.