About Us
Built by clinic owners for clinic owners
MSK Software was born from the needs of real MSK clinics, shaped by people who understand the pressures of running a practice. Founded by Jonathan Boxall – enterprise IT leader turned osteopath and multi‑clinic principal – MSK Software extends your diary management system with practical, focused tools that teams genuinely rely on.
Our software is based on lived experience, not theory. Our aims are simple: remove friction, save time and help clinicians stay centred on delivering outstanding patient care.
- Commitment To Empowering your clinic
Our Mission and Values
Our mission is to enhance a principal’s ability to run a happy, profitable clinic with motivated clinicians and patients who feel supported throughout their journey.
MSK Software is designed with clarity, simplicity and reliability so busy teams get value from day one. Every feature is shaped around making clinic life smoother: less admin and more momentum. We are committed to creating tools that empower people, drive performance and give clinics the confidence to move in the right direction.
- Strong Protection
Security and reliability
Your clinic data deserves enterprise‑grade protection. MSK operates in alignment with ISO/IEC 27001 and 27701, using GDPR‑compliant design at every stage.
Our infrastructure is hosted on AWS with multi‑AZ architecture, autoscaling containers and blue‑green deployments to ensure updates roll out safely while services stay available. We maintain point‑in‑time recovery, proactive monitoring and rapid incident response, working to uptime targets of 99.9–99.95 percent so your team has a system they can trust.
- Evolving With You
Our plans for the future
MSK Software is focused on delivering easy-to-use tools that support clinic management. Several innovations that were once merely on our roadmap are now live and in use, including AI-guided clinic management and AI-assisted clinical note taking with instant patient plan generation, giving teams powerful support in their day-to-day work.
Our ongoing development pipeline includes:
- Support for block bookings, patient memberships and vouchers
- Deeper finance integrations with Xero and Sage
- Task and resource management
- Recruitment support
Everything we create is continuously refined through real clinic feedback. As your needs evolve, MSK evolves with you.